HABC Level 2 Certificate in Customer Service (QCF)

This accredited qualification is suitable for anyone wishing to refresh and improve their knowledge of the importance of customer service, including how to satisfy and exceed customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a wide variety of sectors. This qualification would be very beneficial for those who work within hospitality and catering,  retail and other customer service based environments.

Duration of course: 1 day